Call Center Advicehttp://callcenterph.squarespace.com/call-center-advice-column/Sat, 21 Nov 2009 16:51:20 +0000en-USSquarespace Site Server v5.8.3 (http://www.squarespace.com/)HOW TO HANDLE ABUSIVE CUSTOMERSThe Job ItselfJam Mayer-FloresSat, 26 Aug 2006 10:47:48 +0000http://callcenterph.squarespace.com/call-center-advice-column/2006/8/26/how-to-handle-abusive-customers.html19742:406612:656856This post has been moved to its new home.  You can read the blog post here.

]]>http://callcenterph.squarespace.com/call-center-advice-column/rss-comments-entry-656856.xmlHOME BASED CSR 101The Job ItselfJam Mayer-FloresSun, 30 Apr 2006 15:25:23 +0000http://callcenterph.squarespace.com/call-center-advice-column/2006/4/30/home-based-csr-101.html19742:406612:466735This post has been moved to its new home.  You can read the blog post here.

]]>http://callcenterph.squarespace.com/call-center-advice-column/rss-comments-entry-466735.xmlTHE RECRUITMENT PROCESSThe Job ItselfJam Mayer-FloresSun, 19 Mar 2006 14:17:12 +0000http://callcenterph.squarespace.com/call-center-advice-column/2006/3/19/the-recruitment-process.html19742:406612:415840This post has been moved to its new home.  

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]]>http://callcenterph.squarespace.com/call-center-advice-column/rss-comments-entry-415840.xmlA BRIEF GUIDE FOR A NEWBIEThe Job ItselfJam Mayer-FloresSat, 11 Feb 2006 07:52:31 +0000http://callcenterph.squarespace.com/call-center-advice-column/2006/2/11/a-brief-guide-for-a-newbie.html19742:406612:381958This post has been moved to its new home.  You can read the full blog post here. 

]]>http://callcenterph.squarespace.com/call-center-advice-column/rss-comments-entry-381958.xmlI TRIED TO GET AWAY...The Job ItselfJam Mayer-FloresTue, 27 Dec 2005 14:44:08 +0000http://callcenterph.squarespace.com/call-center-advice-column/2005/12/27/i-tried-to-get-away.html19742:406612:335927This post has been moved to its new home.  You can read the full blog post here.

]]>http://callcenterph.squarespace.com/call-center-advice-column/rss-comments-entry-335927.xmlIT'S ALL ABOUT YOU TODAYThe Columnist's ThoughtsJam Mayer-FloresTue, 20 Dec 2005 15:18:30 +0000http://callcenterph.squarespace.com/call-center-advice-column/2005/12/20/its-all-about-you-today.html19742:406612:331738This post has been moved to its new home.  You can read the full blog post here. 

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