Call Center Advicehttp://callcenterph.squarespace.com/call-center-advice-column/en-US2009-11-26T07:34:41ZSquarespace Site Server v5.8.3 (http://www.squarespace.com/)HOW TO HANDLE ABUSIVE CUSTOMERShttp://callcenterph.squarespace.com/call-center-advice-column/2006/8/26/how-to-handle-abusive-customers.htmlJam Mayer-Flores2006-08-26T10:47:48ZThe Job ItselfThis post has been moved to its new home. You can read the blog post here.

]]>HOME BASED CSR 101http://callcenterph.squarespace.com/call-center-advice-column/2006/4/30/home-based-csr-101.htmlJam Mayer-Flores2006-04-30T15:25:23ZThe Job ItselfThis post has been moved to its new home. You can read the blog post here.

]]>THE RECRUITMENT PROCESShttp://callcenterph.squarespace.com/call-center-advice-column/2006/3/19/the-recruitment-process.htmlJam Mayer-Flores2006-03-19T14:17:12ZThe Job ItselfThis post has been moved to its new home.

]]>A BRIEF GUIDE FOR A NEWBIEhttp://callcenterph.squarespace.com/call-center-advice-column/2006/2/11/a-brief-guide-for-a-newbie.htmlJam Mayer-Flores2006-02-11T07:52:31ZThe Job ItselfThis post has been moved to its new home. You can read the full blog post here.

]]>I TRIED TO GET AWAY...http://callcenterph.squarespace.com/call-center-advice-column/2005/12/27/i-tried-to-get-away.htmlJam Mayer-Flores2005-12-27T14:44:08ZThe Job ItselfThis post has been moved to its new home. You can read the full blog post here.

]]>IT'S ALL ABOUT YOU TODAYhttp://callcenterph.squarespace.com/call-center-advice-column/2005/12/20/its-all-about-you-today.htmlJam Mayer-Flores2005-12-20T15:18:30ZThe Columnist's ThoughtsThis post has been moved to its new home. You can read the full blog post here.

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